All customer information is maintained in strictest confidence. We will not share names, addresses or other information with anyone . Period!

HydroWarehouse is a taxpaying company. We follow all local, state, and federal laws. If you make any inquiry about using the products we sell for illegal activities we  will be prohibited from  selling you any of our product by mail or by in-store purchase.

A "cookie" is not an edible goodie you get at the bakery, at least when it comes to the use of an on-line computer order. It is a small piece of information that websites use to help make shopping online easier. This information is stored on your computer's hard drive. When you use our online shopping service, we use this technology to retain items in your shopping basket until you are ready to check out. If you exit the site without placing the order, the items remain in your shopping basket until your next visit. However, personal  information about you is NOT maintained in this process.

We, as many on line companies, use Secure Sockets Layer technology to protect the security of your information.  This process encrypts order information to avoid the decoding of that information by anyone other than Hydroharrys. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), Secure Sockets Layer is active. You can also double-check by looking at the URL line of your browser: when accessing a secure server, the first characters of the site address will change from "http://" to "https://". Some versions of browsers and firewalls don't permit communication through secure servers. In that case, you will be unable to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection

HydroWarehouse will from time to time send you information such as discount promotions or information  which we think may be useful to you.. If you, at anytime, wish to be taken off our mailing list, use our toll free number to call us or e-mail us and your name will be deleted immediately. HydroWarehouse will never share our  mailing list with anyone for any reason. No credit card numbers or other sensitive information will ever be sent using unsecured email. For online orders, we require an email address for communicating with you about the order. You will receive an order confirmation when the order ships, as well as any other communication directly related to your order.

We verify all credit cardholder's name and address information with the card issuing bank for all credit card orders (including Visa, MasterCard , American Express, Discover and Debit Cards).  This will protect both of us from costly credit card fraud.  We require a daytime telephone number on all credit card sales in case we need to contact you by phone.  HydroWarehouse pursues all attempts at credit card fraud and ignores any concept of confidentiality when dealing with fraudulent transactions.  All credit card sales are subject to HydroWarehouse approval.